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When you connect a Microsoft 365 account for your assistant, it can work in Microsoft Teams as that account — chatting, posting in channels, and hosting meetings under its own Microsoft identity, the same way it works in the connected mailbox. This is the account-bound path. It’s set up per assistant as part of the workspace connection: pick Microsoft 365 and the Teams feature is included, so Teams is enabled the moment the account is linked. It’s distinct from the org-wide Unify Teams app, where the assistant appears as a shared bot rather than as a Microsoft user.

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Messaging

  • 1:1 chat — message your assistant in Teams like any colleague, and it replies as its connected account.
  • Group chats — it can take part in group conversations with two or more people, and can start them too.
  • Channels — @mention your assistant in a channel and it replies in the thread; it can also post to channels and even create new ones.
  • Attachments — it can send files in Teams messages.

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Hosting meetings

Because it acts as a real Microsoft account, your assistant can create Teams meetings, not just attend them:
  • Instant links — “create a meeting link for me and Sam” gets you a ready-to-share Teams link on the spot.
  • Scheduled meetings — it can put a Teams meeting on the calendar with a link and send invites to all attendees.
Joining a meeting is separate and doesn’t require this connection — send any Teams meeting link and your assistant joins with its voice. See Meetings.

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Whose name is on it?

Just like email, it depends on the account you connected — see whose account gets connected:
  • T-W1N is connected to your account, so it chats and hosts meetings as you — your digital twin acting in your name.
  • A hired assistant has its own dedicated account, so it shows up as itself — a named team member with its own Teams presence.
If you’d rather everyone in the org reach your assistants through one shared bot — including people who never see the assistant’s Microsoft account — use the org-installed Unify Teams app instead. You can use either path, or both.