Skip to main content
Your assistant is designed to communicate like a considerate colleague — not like an app pushing notifications. Here’s what to expect, and how to shape it.

​
It answers where you ask

Message your assistant on any channel and it answers there. Ask it over SMS to email you a document, and you’ll get a text confirming it plus the email in your inbox. The conversation is one continuous thread in your assistant’s memory, whatever mix of channels it spans.

​
It knows when to stay quiet

After answering you, your assistant doesn’t keep talking to fill the silence. It won’t send you play-by-play updates unless you want them, and in group settings — Slack channels, meetings, calls with several people — it speaks when addressed or when it genuinely has something to add.

​
It can reach out first

Your assistant isn’t purely reactive:
  • Task updates — when something you asked for is done (or blocked), it tells you on an appropriate channel.
  • Scheduled work — tasks you’ve scheduled can end with a message, an email, or a call at the time you chose.
  • Gentle follow-ups — if a conversation goes quiet while something needs your input, it may send a friendly follow-up email. Ask it to stop and it stops.
  • Ringing you — when a live conversation beats a wall of text, it can ring you on Unify Meet, and falls back to chat if you don’t pick up.

​
On calls, it behaves like a person

  • Short turns. It says one thing at a time instead of monologuing, and keeps phone answers conversational.
  • Interruptible. Talk over it and it stops and listens.
  • Honest thinking time. When your question needs real work, you’ll hear a brief “one moment” while it works, rather than silence or waffle.
  • Aware of the room. It can distinguish speakers and won’t jump into a side conversation it overhears.

​
It talks to other people on your behalf

Your assistant can message and call people other than you — chasing invoices, coordinating with a contractor, replying to a client email thread. Every person it deals with is a contact, with their own channels and preferences:
  • It writes to each contact in their language.
  • Contacts can be marked do-not-contact, and your assistant will never message them — it can also hold a note explaining why.
  • When someone new gets in touch on a channel, your assistant treats unknown senders with appropriate caution rather than assuming who they are.

​
Steering it

The most powerful setting is simply telling your assistant what you want: “always text me instead of emailing”, “never call after 6pm”, “stop the follow-up emails”, “keep updates to once a day”. It remembers your preferences and applies them — see how learning works.