Channels at a glance
| Channel | You → Assistant | Assistant → You | Setup needed |
|---|---|---|---|
| Console chat | Yes | Yes | None — works immediately |
| Unify Meet (browser calls) | Yes | Yes — it can ring you | None — works immediately |
| Phone calls | Yes | Yes | Assistant phone number |
| SMS | Yes | Yes | Assistant phone number |
| Yes | Yes | WhatsApp contact | |
| Yes | Yes | Connected Gmail or Outlook | |
| Slack | Yes | Yes | Slack app install |
| Microsoft Teams | Yes | Yes | Microsoft 365 connection |
| Discord | Yes | Yes | Discord ID on your profile |
| Google Meet & Teams meetings | Invite it to a meeting | It can create Teams meetings | Meeting link |
Two channels work out of the box
The moment your assistant exists, you can chat with it in the Console and talk to it on Unify Meet — voice and video calls right in your browser, with screen sharing in both directions. Everything else takes a couple of minutes of one-time setup.Setting up the other channels
Setup follows the same pattern for every channel, and is covered in detail in Setting up channels:Verify your own contact details
Add and verify your phone number or WhatsApp number under
Account → Contact Info. This is how the platform knows an incoming
message or call is really from you.
Give your assistant the channel
Open your assistant’s Contact Details and add a phone number, WhatsApp
contact, or connected email account.
One assistant, one conversation
Channels are doorways, not silos. If you discuss a project over email in the morning, you can text your assistant “any update on that?” over SMS in the afternoon — it knows exactly what you mean. Your assistant keeps a single, continuous relationship with you across every channel. A few things that hold everywhere:- It matches your language. Write to your assistant in any language and it replies in kind.
- It knows who’s who. Each person your assistant talks to is a contact, with their own phone number, email, WhatsApp, and preferences.
- It respects boundaries. People can be marked as do-not-contact, and your assistant will never message them.
- It can follow up. If a conversation goes quiet, your assistant may send a friendly follow-up email. You can opt out any time by asking it to stop.
What’s in this section
Console chat
Text chat with file attachments, reactions, and voice input.
Unify Meet
Browser voice & video calls with two-way screen sharing.
Phone calls
Real phone calls with a natural, human-sounding voice.
SMS
Text your assistant like you’d text a colleague.
Messages, media, reactions, and WhatsApp voice calls.
Full email conversations from a real mailbox.
Slack
DMs and channel mentions in your workspace.
Microsoft Teams
Chats, group chats, channels, and meetings.
Discord
DMs and server channels.
Meetings
Your assistant joins Google Meet and Teams meetings.
Setting up channels
Contact details, verification, and channel costs.
Your assistant's voice
Pick, preview, or design the voice it uses on calls.
How your assistant communicates
When it speaks up, when it stays quiet, and how to steer it.
Contacts
Everyone your assistant knows, with per-person response policies.
Transcripts & recordings
Every conversation on every channel, in one consolidated record.