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The Unify Slack app brings your assistants into Slack — DMs, channels, and threads. It’s installed once for your account or organization, and every assistant becomes reachable through it. Like the Teams app, your assistants speak as the shared Unify app rather than as separate Slack members, so addressing works by naming the teammate you want.

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Setup

Open your assistant’s Contact Details → Slack and choose Add to Slack. You connect a workspace once — every assistant on the account (or in the organization) becomes reachable through it, with nothing to configure per assistant.
Only the account owner, or an organization owner or admin, can connect the workspace. If you’re not one of them, the Slack tab tells you who to ask.

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Reaching a specific teammate

Mention the app and include the teammate’s name:
From there, the conversation sticks:
  • In a channel, naming a teammate hands them the thread. Replies in that thread reach the same assistant without naming them again.
  • In a DM with the app, the first message goes to your T-W1N, the coordinator that fields anything unaddressed. Name a teammate in the DM and the conversation is pinned to them from then on.
  • If the name doesn’t match anyone — or matches more than one teammate — your T-W1N takes the thread and sorts it out in place rather than guessing.
In a channel, a message that names nobody and isn’t part of an established thread reaches no one. Name the teammate you want on the first message; after that the thread carries the routing.
A thread or DM that goes quiet for two weeks forgets which assistant it belonged to. Name the teammate again and it picks straight back up.

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What you can do

  • Direct messages — the same one-on-one conversation you’d have anywhere else, with your T-W1N or with any teammate you’ve named.
  • Channel threads — mention the app in a channel and it replies in thread, keeping the channel tidy. Invite the app to the channel first.
  • File attachments — share files in Slack and your assistant picks them up and works with them.

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Good to know

  • Your assistant only speaks when it’s addressed — it won’t spam your team’s conversations.
  • Coordinators are personal. In an organization, each member’s unaddressed messages go to their own T-W1N, not to a shared one.
  • It’s the same assistant across every surface: a task you discussed in Slack can be delivered over email, and vice versa.