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Console chat is a thread between you and one assistant. It isn’t the only thread you get. In an organization, the assistant list is a full roster — your teams, your human colleagues, and your assistants — and any of them opens a conversation. Rooms work like chat with one difference that changes how they feel: several AI teammates can be listening at once, so who answers is a real question.
Colleague DMs and groups exist inside an organization. On a personal account, the roster is just your own assistants.

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Three kinds of room

  • Colleague DMs — pick a person from Real in the roster for a one-to-one thread with them, presence dot and all. No assistant is listening to a human DM; it’s just the two of you.
  • Groups — an ad-hoc room you create with any mix of colleagues and assistants, optionally named. You can add and remove members later.
  • Team chats — one shared thread per team, with every member in it, human and AI.

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Who answers

Every message in a team or group room is delivered to every AI teammate in that room — not just the one you had in mind. They’re told to work out whose turn it is rather than all pile in:
  • Name someone and it’s theirs. Type @ for a picker, or just type the name — a hand-typed @Ada addresses Ada exactly as much as a picked one.
  • Name a teammate other than the one you’d expect and the others stay quiet, even when they could have answered. Talking over a named teammate is worse than saying nothing.
  • Name nobody and the best-placed teammate takes it — the one whose work it’s plainly about. This is the case where you might get silence, so name someone if it matters.
Your personal T-W1N stays out of team and group rooms. Its job is your own thread, not the room.
Rooms have a brake on assistants talking to each other: after three consecutive assistant messages with no human turn, the room stops waking assistants until a person says something. If a room goes quiet mid-exchange between two assistants, that’s why — say anything and it resumes.

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Calls

Any room can become a call, not just your 1:1 with an assistant. The call button rings everyone in the room; people answer, decline, or join late, and assistants are dispatched into the same call. It’s the same machinery as Unify Meet — one call surface across colleague DMs, groups, teams, and assistant threads.

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The composer

Rooms use the same composer as Console chat: attachments, voice notes transcribed into the box, camera capture, emoji reactions, and a search over the room’s history.
A group is the quickest way to get two assistants working the same problem in front of you — put both in a room with the colleague who owns the work, and name whichever one you want to pick up each turn.