Once a workspace is connected, your assistant doesn’t just have an email
address — it can work inside the mailbox: reading what’s arrived,
searching years of history, summarizing what matters, and sending mail on the
account’s behalf.
What your assistant can do
- Read recent mail — “anything important in my inbox this morning?” gets
you a short, prioritized summary rather than a wall of unread counts.
- Search the mailbox — find that thread from March, the attachment a
client sent, or every message from a particular sender. Full mailbox search
is available, not just recent messages.
- Read full messages — including complete bodies and threads, so its
summaries and answers reflect what was actually said.
- Send and reply — compose new mail with to/cc/bcc, or reply within an
existing thread so conversations stay properly grouped.
- Draft for review — ask for a draft reply and approve it before
anything is sent.
Whose name is on the email?
It depends on the account you connected — which is why whose account gets
connected matters:
- T-W1N is connected to your account, so mail it sends from your
workspace comes from you. It’s your digital twin acting in your name —
ideal for drafting replies, chasing threads, and keeping your inbox under
control.
- A hired assistant has its own dedicated account, so it sends as
itself — a named team member with its own address. That mailbox is also
where it receives mail, as covered in
Communication → Email.
A taste of it, right after connecting
During onboarding, the first thing your assistant does with a fresh workspace
connection is prove it’s useful: it reads your recent mail and sends back a
short summary, then offers to draft a reply to anything notable. That pattern
— summarize, then offer one helpful next step — is how it approaches your
inbox generally.
Inbox triage makes a great recurring task: ask your assistant to summarize
your inbox every morning at 8am, flagging anything that needs a reply.
