Creating and editing teams
- Create new team — give it a name and an optional description, and you’re done. You’re added as the first member automatically — and so is your T-W1N, so the team’s shared pool is usable immediately.
- Write the description well. It’s more than a label: assistants read team descriptions when deciding where content belongs, so “Repairs — work orders, contractor coordination, and tenant communication for the housing patch” routes far better than “Team 2”.
- Update or delete from the team’s row menu. Deleting a team is consequential: it permanently removes the team’s entire shared pool — the knowledge, playbooks, tasks, and data accumulated in it.
Managing members
From each team’s menu:- Add member / Remove member — org members join and leave the team. Each person’s T-W1N follows them in and out automatically.
- Assistant members — specialist assistants are added to teams in their own right. The simplest way is to ask your org’s T-W1N — org-shaped setup like team creation, membership, and shared credentials is exactly the work it’s for.
Org-wide sharing: the one-team shortcut
When you create an organization (and any time after, from the Teams tab), you choose a data-sharing posture. The Console explains the trade directly:By default, all skills acquired and knowledge retained are personal to each user’s own private teammate… Each user’s teammate learns in isolation, based on that user alone. If you’d like the teammates to also have the option to read/write from a shared pool across the org where appropriate, select shared below. If you want more granular control, then it is best to set up dedicated teams. Users and teammates can then be assigned to teams to enable controlled sharing within specific teams, rather than blanket org-wide sharing.Enabling org-wide sharing creates a managed team named Org that automatically includes every current and future member and assistant. A few things to know about it:
- It’s managed. The Org team can’t be renamed, edited, or deleted by hand — it exists exactly as long as org-wide sharing is on.
- It’s still selective. Even in shared mode, assistants decide what’s genuinely useful to share versus personal — and transcripts, emails, and files are never shared through the org pool. Only knowledge, skills, and general know-how flow into it, creating what the Console calls “a faster hive-mind approach to learning across the team.”
- Turning it off deletes the pool. Disabling org-wide sharing removes the Org team and all shared content in it — the Console warns you, and it cannot be undone.
Choosing your structure
| Setup | Fits |
|---|---|
| No teams (all private) | Solo users; orgs where assistants genuinely shouldn’t share |
| Org-wide sharing only | Small orgs where everyone works on everything |
| Dedicated teams | Any org with units, divisions, or sensitivity boundaries — the recommended shape as you grow |