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WhatsApp is one of the richest ways to talk to your assistant: text, photos, documents, emoji reactions, and even voice calls, all from the app you already have on your phone.

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Setup

1

Verify your WhatsApp number

Under Account → Contact Info, add your WhatsApp number. You’ll receive a 6-digit verification code to confirm it’s yours.
2

Create the WhatsApp contact

In your assistant’s Contact Details, create a WhatsApp contact. Your assistant appears as a WhatsApp business contact you can message.
3

Send the first message

Message your assistant first. This opens the conversation — and it’s also what allows your assistant to call you on WhatsApp later.
WhatsApp contacts have a one-time setup cost and a monthly fee, paid in credits — the amounts are shown before you confirm.

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Messaging

  • Text — full two-way conversation, same memory as every other channel.
  • Media — send photos, screenshots, and documents; your assistant reads them and can send files back.
  • Reactions — react to your assistant’s messages with emoji; it notices.

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The 24-hour window

WhatsApp has a platform-wide rule for business messaging: once you message your assistant, it can reply freely for 24 hours. If more than a day passes without a message from you, your assistant can only send a short, pre-approved greeting — something like “I have a message for you” — until you reply, which reopens the window. So if you get a brief nudge from your assistant instead of the full message, just reply — the real message follows immediately.

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WhatsApp voice calls

Your assistant can talk to you on WhatsApp calls, not just in text:
  • You call it — call your assistant in WhatsApp like any contact, and it answers in its voice.
  • It calls you — WhatsApp requires your permission before a business can call you. The first time, your assistant sends a call-permission request in the chat; accept it, and from then on it can ring you on WhatsApp.
Calls work just like phone calls: natural voice, interruptions welcome, recordings and transcripts kept.
WhatsApp is ideal when you’re away from your desk — snap a photo of a document, a whiteboard, or a receipt and send it straight to your assistant with a one-line instruction.