> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unify.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Connect the apps your team already uses, and your assistant works inside them

Real work happens inside apps — your CRM, your project tracker, your knowledge
base, your code repos. **Integrations** connect those apps to your assistant so
it can act through them: look up a customer in HubSpot, file a Jira ticket,
update a Notion page, check a GitHub pull request.

This all lives in the **Integrations** tab (the plug icon) on your
assistant's page in the Console — the home of everything your teammate can
act through: mail, calendar, CRM, and more. The tab is built around a
simple loop: **browse the catalog** (search or filter to find an app),
**review permissions** (open a card to see exactly what the teammate would
access), and **connect** (authorize with OAuth or paste an API key).
Connecting takes under a minute and costs nothing — there are no credit
charges for integrations.

Each assistant has its own Integrations tab and its own connections —
connecting HubSpot to your reporting teammate doesn't connect it to anyone
else. Shared access flows through [teams](/teams/shared-context) when you
want it.

## What connecting an app unlocks

Once an app is connected, you just ask in plain language:

* *"Any new HubSpot leads since Friday?"*
* *"Create a Linear issue for the login bug and assign it to Sam."*
* *"Summarize what changed in the Notion project doc this week."*
* *"Post the weekly numbers to the #metrics channel."*

Your assistant translates the request into the right actions in the right app
— governed by [permissions you control](/integrations/permissions), with
confirmation required for sensitive changes.

## The kinds of apps you'll see

Every app card in the gallery is labeled with its type:

* **Third-party** — the broad catalog of SaaS apps (CRM, project management,
  files, engineering tools, and more). You connect these yourself with a
  sign-in or an API key.
* **Native** — integrations built and operated by the platform, often
  tailored for a specific organization. These show a **View** button rather
  than Connect — they're enabled as part of your deployment.

The catalog varies by organization, and it's large — search is the fastest
way to find out whether an app is supported. If something you need isn't
there, your assistant can often still work with it (see
[Using connected apps](/integrations/using)).

## How integrations relate to everything else

The platform draws clear lines between three things that all involve
"connecting accounts":

|                                                   | Where it lives   | What it's for                                                 |
| ------------------------------------------------- | ---------------- | ------------------------------------------------------------- |
| **Integrations**                                  | Integrations tab | Apps your assistant *acts through* — CRM, tickets, docs, code |
| [Workspace](/workspace/overview)                  | Workspace dialog | The Google/Microsoft suite — mailbox, calendar, Drive files   |
| [Communication channels](/communication/overview) | Contact Details  | How you and your assistant *talk* — phone, WhatsApp, email    |

One example that trips people up: **Slack appears twice**, wearing different
hats. Connecting Slack as a [communication
channel](/communication/slack) lets your assistant chat in your workspace as
itself. Connecting Slack in the Integrations gallery lets your assistant act
in *your* Slack account — reading channels, posting as part of automations.
You can use either or both.

## What's in this section

<CardGroup cols={2}>
  <Card title="Connecting apps" icon="plug" color="#2f9d97" href="/integrations/connecting">
    The gallery, OAuth and API-key flows, account labels, and multiple
    accounts.
  </Card>

  <Card title="Permissions & security" icon="shield-check" color="#c95f5a" href="/integrations/permissions">
    Per-tool permissions, approval for sensitive actions, and how credentials
    are protected.
  </Card>

  <Card title="Using connected apps" icon="wand-magic-sparkles" color="#cf9a3e" href="/integrations/using">
    Asking in plain language, recurring tasks, and apps that aren't in the
    gallery.
  </Card>
</CardGroup>
