> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unify.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Transcripts & recordings

> Every conversation, every channel, one consolidated record

Your assistant keeps a faithful record of its communication — that's part
of what makes it useful. Nothing you discussed is ever "lost to the phone
call," and nothing it said on your behalf is unreviewable.

## The Transcripts pane

The **Transcripts** pane (in the Brain section of your assistant's page)
is the consolidated archive: *"every conversation across chat, email,
call, SMS, and WhatsApp in one consolidated thread"* — plus Slack and
Discord. Where [Chat](/communication/console-chat) is the live thread
between you and your assistant, Transcripts is the historian's view of
**everything, with everyone**.

### Browsing

* **Pick a channel.** The channel rail filters the record to one medium —
  **Chat**, **Email**, **Call**, **SMS**, **WhatsApp**, **Slack**,
  **Discord** — or **All** for the full stream. Calls of every kind
  (Unify Meet, phone, WhatsApp calls, Google Meet, Teams meetings) are
  gathered under **Call**.
* **Switch layout.** **Threads** mode groups the record into
  conversations — an email thread, a call, an SMS exchange — each showing
  its subject, channel, message count, and participants. **Feed** mode is
  a reverse-chronological stream of individual messages, best for
  scanning what happened recently; click any entry to open its thread.
* **Search content.** One search box spans every channel at once —
  subjects, participant names, and message bodies. A phrase you half
  remember from "some email or maybe a text" is findable either way.

### Reading a thread

Open a thread and you get the full exchange: every message with its
sender, recipients, and timestamp — email bodies rendered in full under
their subject, call conversations as spoken turn by spoken turn, message
threads as they unfolded. A copy button on each message grabs its text.

This is where a hired teammate's [work as a
liaison](/hiring/liaison) becomes inspectable: the thread it ran between
the contractor and the tenant reads like any email thread — except your
teammate was the one holding it.

## Call recordings

Voice calls — [Unify Meet](/communication/unify-meet),
[phone](/communication/phone-calls), and
[WhatsApp calls](/communication/whatsapp) — are **recorded
automatically**, in addition to being transcribed. When a recording is
ready, a link is attached to the conversation, so you can listen back to
exactly what was said rather than trusting the transcript alone.

## One record, three windows

The same underlying record powers three views, each tuned to a job:

| Window                              | Best for                                                                       |
| ----------------------------------- | ------------------------------------------------------------------------------ |
| [Chat](/communication/console-chat) | The live conversation between you and your assistant, right now                |
| Chat's **Search conversation**      | Finding something in *your* thread — with date, sender, and attachment filters |
| **Transcripts**                     | The full cross-channel archive — everyone your assistant talks to, everywhere  |

Together with [Contacts](/communication/contacts) (who) and the
[Actions pane](/learning/watching-it-work) (what it did), Transcripts
(what was said) completes the audit trail: nothing your assistant does on
your behalf is a black box.